If you have tried to get a group of people to get moving in a new direction, you know that inertia often wins over action. The problem is compounded when one or more people resist what you’d like them to do. Fortunately, there are ways to overcome inertia. One trick is to get people to […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
On a scale of one to 10, with ten being the best, how many of you believe you maximize your time on a daily basis and accomplish everything you seek to accomplish? Based on my observations, informal interviews, and personal experiences, this is one of the most challenging aspects of a leader’s life. There are […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
Technology is wonderful in most areas of our life. Yet there are some aspects where using advanced technology may not be the best route. There are times at work when we miscommunicate because of technologically-based assumptions. We assume that our emails went through, that our slides were attached, that the texts were received, or that […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
Here’s a quiz: Which of the following tools is most powerful for motivating employees? Recognition for good work Incentives Interpersonal support Clear goals Support for making progress in work If you are like 95 percent of managers who responded to a Harvard study, the answer will surprise you. Most managers believe that recognition for good […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
We all want speed, agility, adaptability, innovation and sustainability in our businesses, especially in these difficult, complex and volatile times. To attain these measures of success, our organizations need to take a look in the mirror. We are only as productive and effective as our “weakest link”. For some leaders, this may be a process […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
I often speak to leaders who desire to increase the level of performance, initiative, productivity, enthusiasm, competence, and overall engagement of their direct reports. When I ask them what the relationship looks like between themselves and their direct reports, I often get a puzzled look as if to say “What does relationships have to do […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.

Making change easier

Keeping ahead of changing technology and a changing business environment means adapting and implementing new ideas on a continuous basis. Yet many people tend to shy away from change. People don’t like changing procedures, processes and overall change in general. The status quo is comfortable. Change seems hard. If you are in charge of making […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
In this new year of resolutions and new beginnings, make it your goal to fail more often. Who knows, it might actually be the best thing you can do. Research has shown that most people who succeed in business, and in life, have done so by making failure their friend. But in today’s world that […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
Many enthusiastic volunteers accept positions as part of a non-profit board, committee, or community effort such as local chambers of commerce, philanthropic groups, or professional associations. The learning curve tends to be very high during the first year. They are thrilled that you stepped up, and you are excited to be involved. Now what? 1. […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
Are you feeling a bit lonely at the top of your business? As a leader in your business, who can you turn to for trusted advice, perspective, experience, and accountability? When you have important decisions to make, who can you trust to check your thinking? Imagine having over a dozen peer company executives and leaders, […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
Hiring a new or replacement employee is one of the most difficult decisions we have to make as managers. It also happens to be one of the most strategic and costly decisions as well. There are many ways to improve your chances of hiring well, but the simplest is to avoid the most common hiring […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.
I was recently in a client’s office and observed a supervisor asking one of his direct reports, “Can I give you some feedback?” The supervisor had a smile on his face, his body language was open, and I thought his motives appeared sincere. The direct report initially seemed happy, but once the question was asked […]
This content is only available to members of the CSBJ. To gain access, you'll need to sign in or purchase Digital, Digital Partnership, Silver Membership, Print & Digital, Print, Digital and The Transcript or Digital Monthly If you're already a member, sign in here.