Imagine walking into your leadership team meeting wondering whether the same old politics will play out. Would the same people work their own agendas, again? Would the same people be silent and watch it happen? Would everyone just be nice and kind and not honest, and let the meeting pass...
I was recently in a client’s office and observed a supervisor asking one of his direct reports, “Can I give you some feedback?” The supervisor had a smile on his face, his body language was open, and I thought his motives appeared sincere. The direct report initially seemed happy, but...
On a scale of one to 10, with ten being the best, how many of you believe you maximize your time on a daily basis and accomplish everything you seek to accomplish? Based on my observations, informal interviews, and personal experiences, this is one of the most challenging aspects...
As an executive, you have lots of work to do. In fact, you have so much to do that it sometimes feels like you are chained to your desk. Visits away from your desk are generally purposeful, brief, and mission-focused so that you can get back to the piles...
Here’s a quiz: Which of the following tools is most powerful for motivating employees? Recognition for good work Incentives Interpersonal support Clear goals Support for making progress in work If you are like 95 percent of managers who responded to a Harvard study, the answer will surprise you. Most managers believe that recognition for good...
We have many hopes and points of view about trust in our teams. We want it, but often do not know how to get it. And if we get it, we often don’t know how to keep it. So what ends up happening is the we believe trust is...
It only took surgery on my rotator cuff, putting me in a sling for a month, to discover just how uncivil we have become. The most typical response from people was to ignore my bulky black sling that led me into public places. Some had no awareness of the...
As you look out on the landscape of those that you lead, what do you see? Can you identify with the characteristics, attitudes, values, and beliefs that are present amongst all these “different” people? Is there a core group that look, walk, talk, and act just like you; and are...
The more things change, the more they seem to stay the same. About 10 years ago, I wrote in my book Building Trust at the Speed of Change that: “We…find ourselves at the mercy of forces beyond our control… we have lost a sense of community. We now live in...
We all want speed, agility, adaptability, innovation and sustainability in our businesses, especially in these difficult, complex and volatile times. To attain these measures of success, our organizations need to take a look in the mirror. We are only as productive and effective as our “weakest link”. For some...
“We make a living by what we get, but we make a life by what we give.” This sentiment expressed by Winston Churchill so long ago is heartily embraced by many Americans today. In fact, nearly 27 percent of adults volunteered 15 billion hours in 2009 to U.S. nonprofits. Of...
Some people handle stress better than others. Some brag about their stress levels as a badge of honor. We’ve all seen or heard that person who constantly complains about being “stressed.” They are vocal about feeling overwhelmed and may even use it as an excuse. If every small thing...