Winning your gold

As we watch the amazing feats of athleticism performed by thousands of dedicated Olympic athletes from all over the world, I wonder how many people devote Olympian time, energy, discipline, and focus to their passions, their dreams, or their businesses. What can business leaders learn from Olympic athletes? 1. Get great advice. Listen to smart […]
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The Five Whys

There is one enduring principle of business: problems will occur, things will break, and sh*t happens. When problems do appear, the temptation is to blame others or external events. But the root cause often lies closer to home. When trying to solve a problem, it helps to begin with the end in mind (the presenting […]
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I just finished the design of a training program for the senior leaders of a multi-national company. As my partners and I collaborated with the client’s internal HR team, we had lots of good conversations about what this group of leaders did well and where they needed improvement. One thing...
No matter what type of business you are in, continued training is essential to success. Companies are experiencing a powerful movement in the workforce with the Baby Boomer generation retiring and a new generation entering the workforce. As the Boomers leave, they take with them valuable skill-sets, experience and years of training and education. Incoming […]
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Here’s a quiz: Which of the following tools is most powerful for motivating employees? Recognition for good work Incentives Interpersonal support Clear goals Support for making progress in work If you are like 95 percent of managers who responded to a Harvard study, the answer will surprise you. Most managers believe that recognition for good […]
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In this new year of resolutions and new beginnings, make it your goal to fail more often. Who knows, it might actually be the best thing you can do. Research has shown that most people who succeed in business, and in life, have done so by making failure their friend. But in today’s world that […]
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Some people handle stress better than others. Some brag about their stress levels as a badge of honor. We’ve all seen or heard that person who constantly complains about being “stressed.” They are vocal about feeling overwhelmed and may even use it as an excuse. If every small thing is a source of anxiety, not […]
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We have many hopes and points of view about trust in our teams. We want it, but often do not know how to get it. And if we get it, we often don’t know how to keep it. So what ends up happening is the we believe trust is possible, and wishfully think it will […]
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Supervising people is a thankless task. Anyone who has supervised employees knows that directing the performance of others requires patience, skill, and courage. People come to work with all of the messy stuff of life, including their own expectations and demands. And as business becomes more complex, and management styles more involved, it is hard […]
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Problem: I was recently promoted to lead an already successful team and I’m beginning to understand how to manage the employees. However, many of them are content with the way things are, and they’re resistant to change. How do I convince them to welcome change and work toward new...
Many enthusiastic volunteers accept positions as part of a non-profit board, committee, or community effort such as local chambers of commerce, philanthropic groups, or professional associations. The learning curve tends to be very high during the first year. They are thrilled that you stepped up, and you are excited to be involved. Now what? 1. […]
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Bach looks back

In June 2011, Steve Bach took office as the city’s first strong mayor, promising to transform city government, revitalize the local economy and run a lean, efficient, business-friendly administration. Those tasks would have challenged the most experienced politician, yet Bach had never served as an elected official. His decades of business experience had familiarized him […]
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