If you were the coach of a football team, one of the things you would spend a lot of time doing is studying your opponents. You would watch tapes of their games over and over again to learn more about their strengths and weaknesses. Then you’d use this information...
It’s happened to all of us. We are told one thing by leadership, and then they do the opposite. One company had as its slogan that it valued its people, promised no layoffs, but 3 months later laid off 5 percent of the workforce. By the third layoff in 18...
A few years ago Chris and Jill Phillips were advertising “a football field of furniture” in their 60,000 square-foot retail store on Academy and Union boulevards. Now, they are coaching football and other sports, in their showroom that was once packed with sofas, lamps and desks. The couple changed their game...
Colorado small businesses were loaned more money in 2011 through the U.S. Small Business Administration loan program than in years past. The state had record breaking numbers SBA backed loans in 2011, which follows a national trend of increasing SBA-backed lending. “Due to the Small Business Jobs Act and a return...
In a world of GPS technology, a little Colorado Springs atlas store is determined to stay on the map. New products, a move to in-house printing and distribution of maps in five states coupled with good-old-fashioned street smarts has kept MacVan Map Co. from losing its way in a digital...
Many of us started out in business hearing “the customer is always right” and some people still adhere to that philosophy. But sometimes we want to shout out a resounding “No!” The customer is not always right and sometimes you need to end the relationship. This idea may seem counterintuitive for...
by Cathy Davidson, performed by Laural Merlington The phone rang. You were interrupted, but you barely noticed. That’s because you were looking online for information on a project due that afternoon. You were also eating lunch when you answered the phone at the same time you replied to a colleague’s email...
University of Colorado at Colorado Springs physics professor Anatoliy Glushchenko has planned a rigorous curriculum for students at the After School University. Under his direction, they will go from algebra and geometry to physics and the study of quantum theory and then on to computer science engineering and computer programming. After...
Here’s a quiz: Which of the following tools is most powerful for motivating employees? Recognition for good work Incentives Interpersonal support Clear goals Support for making progress in work If you are like 95 percent of managers who responded to a Harvard study, the answer will surprise you. Most managers believe that recognition for good...
We once had an employee who was a nice guy but was never as productive as others in his department. Supervisors discussed this with him on several occasions but his output didn’t improve. Then, in a staff meeting one day, he spotted something on the wall and remarked, “Sometimes...
The Colorado Springs Technology Incubator has graduated its eighth business, a crane inspection management software company.
Despite some technical hiccups at the start, the Change Mob has raised almost $500 for a non-profit focused on rescuing girls and young women from sex trafficking. The Change Mob is a local business backed by angel investors and is in the midst of filing paperwork with Securities Exchange...