The Five Whys

There is one enduring principle of business: problems will occur, things will break, and sh*t happens. When problems do appear, the temptation is to blame others or external events. But the root cause often lies closer to home. When trying to solve a problem, it helps to begin with the end in mind (the presenting […]
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If a person has the idea, the nerve and the cash, Colorado Springs is not a bad place to start a small business. In fact, Colorado Springs earned an A+ in a recent survey of business owners who gave the city high marks for not having a lot of red tape. Experts who counsel small-business […]
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Change initiatives fail at an alarming rate — as high as 80 percent. The cost of a failed change initiative can be staggering, from a loss of morale to a loss of a key customer due to poor quality. And we know that these initiatives fail in large part for two reasons: a lack of […]
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What’s not to love about working at Phenix Salon Suites? That’s the feeling of stylist Courtney Knight, who’s worked at Phenix since it opened in Colorado Springs more than six years ago. She likes having her own space, separated by walls, to offer her clients “undivided, pampered attention,” Knight said. Phenix Salon Suites operates with […]
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At first blush, it might seem that biochemistry and baking wouldn’t combine well. But Nick Adkins, owner of Manitou French Pastries, finds that his experience in a lab coat makes him a better chef as he prepares macarons, croissants, galettes, quiches and other delicacies. Adkins spent seven years as a postdoctoral fellow in molecular medicine […]
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Ivywild School, the 100-year-old former schoolhouse that has been redeveloped into restaurants and a brewery, was busy with customers before it was fully open. The Meat Locker, offering various smoked sausages and bacon, made an unannounced opening at noon on June 5 in Ivywild’s south wing, and within an hour, dozens of people were filling […]
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Colorado Springs filmmakers will start a 35-day production schedule June 25 on the dark comedy, docu-drama, CREEP! The filmmakers recently raised $70,000, about $5,000 more than their original goal,  on the crowd funding site Kickstarter.com. The site collects pledges to develop projects in exchange for rewards, like posters, T-shirts and movie set props. In March, […]
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A new online portal has been launched by the U.S. Small Business Administration to accept nominations for its 2013 National Small Business Week Awards, including the annual Small Business Person of the Year award. The dedicated web portal will make it easier to submit and track submissions of nominees for Small Business Week 2013, and […]
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By James Livingston The bill for the holiday spending spree came the other day, delivered by an industrial-sized forklift. Okay, not quite, but it sure seemed like it. That bill was thick, it had too many numbers to the left of the decimal point, and you’re feeling somewhat ashamed. You should be saving money, not […]
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Peter Ziek couldn’t have been much more of a city slicker during his formative years. Born in Manhattan, Ziek was raised on Long Island in the shadow of New York City’s skyline. “I grew up with a goldfish,” said Ziek, who, with his wife, Barbara, now owns 107 head of alpaca at their Wild Hair […]
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The Small Business Development Center and the Better Business Bureau of Southern Colorado presented several awards at Friday’s luncheon that capped off Small Business Week. The Small Business Development Center’s volunteer of the year award went to Terry Zarsky, business services librarian at the Pikes Peak Library District. The special recognition – community involvement award […]
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Some small business owners are urging the U.S. Supreme Court to strike down Arizona’s SB 1070, known as the “show me your papers” immigration law, which made its way to the Court this week for oral arguments.
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