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Business Research Corner

What is the secret to achieving growth through digital marketing?
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How can a business maintain a high level of customer service in spite of increasing labor costs?
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Problem: Recently, my company was presented with an opportunity to expand its sales to Argentina. We have several people on our team who speak fluent Spanish and are eager to visit the country to explore the opportunity. Are there any other factors to consider before we send the team to Argentina? A business opportunity has emerged […]
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Problem: My organization has been in continuous hiring mode, and our batting average is atrocious. Time and again we hire people who ace the interviews but ultimately prove to be a bad fit. How can we make better hiring decisions? A good way to begin to improve your hiring process is to understand how to conduct […]
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Problem: We are constantly trying to improve our business processes and operations, but we are overwhelmed by the amount of data and complexity of our processes. We are convinced that our customers would benefit if we could improve our processes. Where do we start? Companies that tackle process improvements do not have to hire a […]
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Problem: Retaining valuable employees has been a struggle over the last few years for my firm. I need smart, loyal, engaged employees with robust problem-solving skills to fill out my work teams. Where can I find good team members who are seeking to become part of a productive team? Maintaining work teams has become a […]
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Problem: We recognize the importance of ethics to build trust in our company, yet struggle with how to encourage ethical conduct throughout the organization. How can I encourage my employees to follow our ethics and compliance guidelines in their day-to-day tasks? Business managers know the importance of ethics in business. Ethical misconduct by employees can […]
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Problem: My organization is collecting more and more data — financial data, operational statistics, qualitative information — to a point where we are becoming overwhelmed. We are good at collecting the data. In fact, we are drowning in it. But, we are struggling with how to use the data effectively.  Driving down Interstate 25, your […]
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Problem: I would like to hire interns, but I am not sure how to compensate them. I know some organizations offer unpaid internships while others pay interns more like they would their employees. How do I know if I should pay my interns and, if I do, what should I pay them? Internship compensation is […]
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Problem: In my company, we often have trouble meeting customer deadlines. The problem is not with employee motivation. They often work above and beyond what is expected. Despite this effort, we are far too frequently unable to meet customer deadlines. What can we do to address this problem?  Have you had this experience? It’s 2:38 […]
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(Editor’s note: UCCS business professors are putting their decades’ worth of research and experience to your business questions. Ask a question, and the professors will answer it, giving specific action steps to success. Send questions to OPED@uccs.edu.) Problem: Our customer service results seem to be all over the map. Some customers are extremely happy with […]
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Problem: Your business has an online strategy, but it has not yet optimized for mobile device users. What are the first steps for making sure you’re prepared to deliver value to your customers on their mobile devices? In case you’re still not sure of the overall impact mobile devices such as smartphones and tablets have […]
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