Healthy employees equal happy employees. “When we have a satisfied staff and higher employee morale, that in turn affects patient satisfaction,” said Erin Heberlein, the manager of the Penrose-St. Francis Health Services Wellness Center. “Hospitals are graded quite frequently on their patient satisfaction.” It’s easy to single out which of the hospital’s departments has unhappy […]
This content is only available to members of the CSBJ.
To gain access, you’ll need to sign in or purchase Digital, Print & Digital Plus, Print & Digital, Print, Digital and The Transcript or Digital Monthly
If you’re already a member, sign in here.
