The International Committee of the Red Cross, along with the Japanese Red Cross, has launched the FamilyLinks website to help people connect with family and friends in Japan.

The site is available in English, Japanese, Chinese, Korean, Spanish and Portuguese.

People can register on the website to inform family and friends that they are safe, listing their contact information, while those looking for them can check the list for information, or register their names, encouraging them to get in touch.

For more information, or to register, visit the Red Cross’ website.

Other resources include:

Iwate: 0120-801-471
Miyagi: 022-221-2000
Fukushima: 0120-510-186 / 090-8424-4207 / 090-8424-4208

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U.S. Citizens living or traveling in Japan:

  • Inquiries concerning U.S. citizens in Japan should be referred to the U.S. Department of State, Office of Overseas Citizens Services, at 1(888) 407-4747 or (202) 647-5225.
  • For more information about U.S. citizens in Japan, visit the U.S. State Department website.

The Red Cross still cannot accept international disaster inquiries for Japan. Even though communication networks are currently overloaded, access to mobile networks and the Internet may improve in the near future.